Do you sell your wood products to anyone and is there a minimum?
Yes, we sell to anyone: designer, woodworker, homeowner, anyone with a need for quality, handmade wood and furniture products. And there are no minimum quantities.
What is the difference between Classic Designs by Matt Burak and Tablelegs.com?
Classic Designs by Matthew Burak does business as Tablelegs.com to offer our products through our website, for your convenience.
How can I purchase product from you?
There are four ways in which you can place an order with us at Classic Designs:
- By phone: Contact us at 1-800-748-3480 and place an order directly with one of our knowledgeable customer-service professionals.
- By fax: Fax an order through to us at (802) 748-4350.
- On the web: Find and order any of our products right here, at Tablelegs.com.
- By mail: Send your order to us at 84 Central Street, St. Johnsbury VT 05819-2326.
- We accept MasterCard, VISA, American Express, & Discover credit cards, checks, and money orders.
Do you offer sets of legs, or furniture feet?
We offer configured base kits and sets, but outside of our configured line of products, each leg or furniture foot is sold individually. Our products are listed as pieces, parts, or components, and unless otherwise noted are sold as individual pieces. Order a quantity of one leg, and you will receive one leg.
When can I expect my credit card to be charged?
Once your order has been processed, your credit card will be charged. Orders placed through our Custom Department for Custom Legs or Custom Table Base Kits must be prepaid and are nonrefundable.
When can I expect credit on something that I have returned?
Once we have received your return, in good condition, back at our facility, please allow 7 to 10 business days for credit to be issued.
Does your company charge sales tax?
We only charge sales tax when our customers actually purchase at our facility here in Vermont or when orders are shipped to Vermont, unless we have your Vermont Resale and Exempt Organization Certificate of Exemption on file. If you have such a Certificate, please let us know at time of order.
How does your guarantee work?
We pride ourselves on the quality of our products. In the event that you are not completely satisfied, contact our Customer Service Department at 1-800-748-3480.
Do you offer discounts on large orders?
Classic Designs offers a commercial client program. Please inquire about details regarding volume discounts at 800-748-3480 or email@example.com.
Can you do custom work?
We can modify almost any turned part we sell or create a custom turning or base kit from your design, pattern part or drawing. We can also manufacture base kits for a custom table, kitchen island or vanity. There are no minimum quantities. Call or visit our Custom Turning or Custom Base Kit Departments and we'll get back to you with a quote.
What grit is your product sanded to?
All our products are sold without finish unless specified by the customer. They are sanded, and are suitable for painting, staining and varnishing. At Classic Designs we utilize 180-grit sandpaper on all components. Tabletops are sanded with a minimum of 150-grit.
How do I attach bun feet ?
You can easily attach bun feet to your project with Dowel screws, Threaded Inserts, Straight Top Plates, Angled Top Plates, Straight Cleats, or Angled Cleats. Each attachment system meets certain specifications for strength, size, and aesthetics.
Can I get a replacement for a broken furniture part from you?
Call or visit our Custom Turning Department and we'll get back to you with a quote.
What is the largest apron we can ship?
The largest custom apron we can ship is 88” with the tenons included in that measurement.
How are your products shipped?
Currently all of our products are shipped through The United Parcel Service and FedEx. We offer ground, next-day air, second-day air, and three-day select. Large orders ship common carrier. Call our Customer Service Department at 800-748-3480 for shipping rates outside the continental U.S.
Can I check the status of my order?
You can call one of our knowledgeable sales associates during business hours (8-6 M-T)(8-5 F) and they will be happy to update you on the status of your order. 800-748-3480. When your order ships from our shop you will receive an email with a FedEx tracking number so you can follow your order in transit.
What if the product is not what I want once I receive it?
We know it’s sometimes necessary to exchange or return an item. Please call before sending a return back to our shop so we can properly advise you, and please have your invoice handy. All goods must be returned to us in original condition. Items damaged as a result of poor handling or packing will not be credited. A restocking fee of 20% will be charged after 30 days. We do not accept returns after 60 days. If you request a replacement we’ll charge you for the new item. Once we receive your return in good condition, we’ll credit you for the cost of the original item.
Can I change the legs in a table base kit to a different style or change the size of the table base?
Stock kits cannot be modified. However, call or visit our Custom Base Kit Department and we'll get back to you with a quote for a kit to your specifications.
Can you provide a leg made from a different type of wood then it is offered?
Yes, call or visit our Custom Turning Department and we'll get back to you with a quote.
What wood would be best to antique?
We recommend soft maple, or pine, for antiquing. We tend to call this wood "paint grade."
What is the definition of Finished and Unfinished?
An unfinished table does not have any type of stain or clear coat applied; we sand all our tables so they're ready to be finished, however customers should always follow the directions recommended by the maker of the finishing product.
What do you use for "stain" ?
Our finished product has had 2 coats of Rubio Monocoat finish applied. It gives a satin matt finish to the product, and accentuates the beauty of the wood grain.
What does laminated mean?
Laminated refers to pieces of wood that are glued together to make a larger turning square, then turned on a lathe to achieve the dimensions required for the finished product.
Do the knots in the pine legs need to be treated or sealed before being stained?
If you are going to paint the legs or aprons you should prime them first. The reason we recommend the priming is because we do not want the knots to bleed through.
Can you guarantee sap-free wood?
We guarantee 25 percent or less sap in our wood. We are unable to hand select for completely sap-free lumber.
What are some of the characteristics of the wood you carry?
Click on this link About Our Wood to read about the wood we use, and to see finished, and unfinished samples of the species.
How easy is it really to assemble your kits?
It's in the name, Easy-Base—5 minutes of blissful DIY ease! EasyBase (patent pending) combines authentic mortise-and-tenon joinery with the best modern technology for a table base you assemble in minutes. It requires no extra tools or glue, will not work loose and the table legs can be removed for transport or storage. An EasyBase creates heirloom quality furniture in an easy-to-assemble portable package. Perfect for commercial furniture-makers who need to ship their finished products.
Can I purchase benches from you?
Yes, you can order a bench top to your measurements on our Table top Department page here. Attach our cleats with Wegner or McCobb legs for a complete Mid-Century Modern bench! Or use hairpin legs for a minimalist modern bench. We can also make shelving to your specified measurements through our Tabletop Department. Our tops have several purposes!
What are the attachment screw and bolt sizes used?
We offer the following items for attaching our feet and legs:
- Dowel Screw (recommended for Furniture Feet only) 1/4" x 2"
- Angle top or Straight top plates: 5/16" x 2"
- Cleat Bolts 3/8" X 2 1/2"
What if I want Expedited Shipping?
Please call our Customer Service Department at 1-800-748-3480 for expedited shipping rates.
How much space should I allow per place setting?
We recommend a minimum of 23 inches per person seated.