Shipping, Returns, & VT Tax
U.S. Shipping & Handling Fee
We ship via Fedex. Shipping charge is based on retail value and not discounted pricing, for ground service within the continental U.S. except for Alaska and Hawaii.
|Up to $59.99||$10.50|
|$60 to $109.99||$16.50|
|$110 to $174.99||$27.50|
|$175 to $250||$33.50|
|Over $250||16% of total price|
Canadian Shipping & Handling Fee
For Canadian orders, we do not offer free shipping for tables, table tops, and table bases. Please call us to find out the shipping fees for those items.
|Up to $99.99||$59.95|
|Over $100||60% of total price
International Shipping & Handling Fee
For international orders, we do not offer free shipping. Please call us to find out the shipping fees for those items.
|Up to $50||$100|
|Over $50||200% of total price|
When will your parts ship?
Unless noted below, parts ship 3-5 business days after you place your order. We split shipments to get products to you as quickly as possible.
- Quick ship items go out the next business day.
- Cabinet hardware goes out in 2 business days.
- Table tops and complete tables unfinished, ship in 10 business days.
- Additional services, finishing, and hardware installation will add up to 5 business days.
100% Guarantee & Return Policy
Money-back guarantee for any item for 30 days. Exchange or refund—whichever you prefer. Excludes custom, custom-milled parts, parts with hardware installed, tables, table tops, or any item with finish applied by us or customer. A restocking fee of 20% will be charged after 30 days. We do not accept returns after 60 days. All goods must be returned to us in original condition. For all returns, or to request an exchange/replacement, you must call us at 1-800-748-3480. On exchanges, our policy is to charge you for the new item. However, once we receive your return in good condition, we'll credit you the purchase price of the original item. Items damaged as a result of poor handling or packing will not be credited.
All information is believed to be correct at the time of posting. Occasionally an error occurs, for which you have our apology in advance. Prices subject to change without notice.
Vermont Tax Exempt Customers
Vermont customers: Please notify us of your tax-exempt status before you place an order; please send your Vermont sales-tax exempt certificate to us at firstname.lastname@example.org. Once we've received your tax-exempt certificate we will send you a confirmation and you will not be charged sales tax on any order placed with us.